Summer Prep: Review These Details After Registering for Camp
Any registered camper for a summer camp program will be granted a 48 hour grace period, within which their parent/guardian may request a cancellation with full refund (including deposit) by submitting a written request via email.
Immediately after registering, each camper’s confirmation email will include a link to this page, which outlines several important policies that parents/guardians will need to review within 48 hours. Cancellations requested after the 48 hour grace period will be subject to the standard policies listed below.
Camper Behavior Expectations
The below info can act as a guide for communicating with your child about different aspects of camp. The number one characteristic of a successful camper at Camp Greenville is that the camper wants to be at camp. Campers who understand what to expect at camp and want to get the most fun out of their stay will create a successful experience for themselves and others.
Happy Campers are: emotionally stable and independent enough to enjoy the camp experience; able to care for themselves at an age-appropriate level, maintain basic hygiene (brushing teeth, showering, table manners, etc.), emotionally appropriate with peers and staff and always physically safe with self and others. Campers must be independent enough to handle these responsibilities semi-independently, keeping in mind that the typical adult to camper ratio during cabin life is 2 adults per 12 campers. We expect campers to uphold the Camp Greenville core values of caring, honesty, respect and responsibility at all times.
Camper’s Commitment: “I want to become a camper at YMCA Camp Greenville. I understand that ALL curse words and forms of bullying are NOT allowed at Camp Greenville. I understand I may not possess or use tobacco products, alcoholic beverages, or non-prescription drugs while at camp. I will do my best to follow instructions, remain in designated areas, and keep others and myself safe. I will do my best to make this a good experience for my fellow campers and myself. I will model the core values of caring, honesty, respect and, responsibility. I understand that failure to live up to this promise may result in my dismissal from camp without a refund to my parents.”
YMCA Camp Greenville offers an adventure–based program: Participating fully in activities is important and expected. The camp experience does not include phones, TV, computers, or caffeine at our store. Campers sleep in bunk beds in a cabin with 10- 13 campers and 2-3 staff. Camp is physically active with long days (7:30 a.m.-10 p.m.). Sharing and group-building activities are a regular part of cabin life. There is a rest period of at least one-hour every day.
Teamwork is a big part of the camp experience. Many of our activities are designed to give campers the opportunity to take a step out of their comfort zone (i.e. climbing walls, teambuilding, overnight campout, etc.) As part of group living, campers will participate in cabin and camp clean up, eat meals served family-style and travel around camp with a group or with at least 3 people at all times. We call this traveling in “Truddies”.
Camper Behavior Management: All camper behavior management is implemented with care and respect by our staff. There are some times when a campers behavior distracts from the overall experience of the cabin group by requiring excessive one-on-one attention from staff. As a commitment to the success and enjoyment of camp by each camper, we want you to know our usual steps for redirecting challenging behavior.
Step 1: Cabin counselors will talk about specific undesirable behavior with the camper and together make a verbal corrective plan for success. The cabin counselors will let his / her Division Leader know and about the verbal agreement.
Step 2: If the behavior continues, the Division Leader will have a conversation with the camper and create a plan for change and document it on the Behavior Contract. After a conversation with the camper, the Division Leader will notify a Director and will then email the behavior contract to explain what has happened, let the parent / guardian know the approaches that we have tried, and ask for advice with the situation. Our partnering with parents in this way has been very successful!
However...
Step 3: If the behavior continues, a Director will contact the parent again with the camper in the room and the camper will be required to leave within 1 hour plus travel time from the parents home.
And unfortunately, there are situations when campers are removed from camp activities and parents are required to pick up their child from camp without a refund. This, of course, is not our preference, but for the well-being and safety of the whole group, or as a logical consequence for continued inappropriate behavior, dismissal from camp may be required.
There are also some behaviors that may result in immediate dismissal from the camp program. These include, but are not limited to: physical violence, possessing any prohibited substance, theft, emotional abuse of another camper and bullying.
Cancellation and Refund Policies
Refund policy:
(Updated Sept 2024)
If you realize you must cancel (at any time), you are required to notify the camp office in writing via email to Stacie Simpson, including any relevant information that might be used to determine refund eligibility.
Before January 15, 2025, our summer camp cancellation and refund policy is very flexible. If your circumstances change, just let us know, and we'll provide you with a refund, (less your non-refundable $100 registration fee per camper per session.
Between January 15 and March 15, 2025, a cancellation for any reason will result in a 50% refund of program fees paid to date (beyond the original $100 non-refundable registration fee).
Between March 16 and May 15, 2025, refund requests for major life circumstances beyond your control (such as family relocation, serious injury/illness, emergency hardships, etc) may be submitted with documentation for refund consideration.
After May 15, 2025, no refunds can be provided for any reason.
If, at any time, a refund is requested in such a way that does not represent our core values of caring, honesty, respect, and responsibility, no refund will be provided. Refunds are provided at the discretion of the Executive Director.
Dismissals:
Camp Greenville reserves the right to dismiss a camper from their session in-progress. Dismissed campers will not be eligible for any refund.
Behavioral - Camp Greenville reserves the right to dismiss a camper due to behavioral issues.
Health – Camp Greenville reserves the right to dismiss a camper due to health concerns, including but not limited to: the camper introducing a communicable condition to camp (such as suspected viral/bacterial infection, rash, or lice), or unforeseen health conditions which hinder the camper’s experience or require medical attention beyond the reasonable scope of camp’s Health Hut.
Injury – Camp Greenville reserves the right to dismiss a camper who has sustained an injury that requires medical attention beyond the reasonable scope of camp’s Health Hut. Camp Staff will contact the parent to arrange either parent pick-up at camp, or camper transportation to a health care facility, depending on the severity of the injury.
Decision to Leave – Although Camp Greenville staff will make every effort to ensure a camper has a positive experience, if a camper decides that their camp experience must end, camp staff will contact parents to arrange for pickup.
Financial Policies
Initial deposit:
A deposit of $100/camper/session is due at the time of registration to hold your child's place for selected camp(s).
Balance due:
Adjustments to payment plans may be made by contacting the office. All payment plans will conclude by April 15, 2025.
Any balances left unpaid after this date (due to insufficient funds, accounting error, etc) may result in the camper losing his/her place in a chosen session, as spots will be filled by our waitlist after this time.
All families with overdue balances will receive communication from our office between April 15-26, 2025 before registration will be cancelled due to non-payment.
Session transfer:
While we try to be accommodating of circumstances, we ask parents to understand the adjustments to cabin assignments, food preparation, and staffing that is necessary when transfers are made. For this reason, please request session transfers a minimum of 7 days prior to arrival date.
Session adjustments:
Camp Greenville reserves the right to adjust programming or cancel sessions based on the number of registrations. In this event, transfers will be made to alternate sessions without additional processing fees.
Returned payments:
There will be a $25.00 fee for all checks returned or credit cards declined to Camp Greenville. An official bank check, money order or credit card payment will be required to continue to secure the selected session(s).
Camp Session Schedule
Every session begins on a Sunday at the entrance to camp. The designated time for check-in is between 2:30 and 4:00pm. The gates will not be opened prior to 2:30pm.
Every session ends on a Saturday at 9:00am and check out will begin at the camp entrance.
The only exceptions to the schedule above are the following:
Mom and Me runs Sunday at 4pm to Wednesday at 9am.
Dad and Me runs Wednesday at 4pm to Saturday at 9am.
Service Corps and Junior LDPs will arrive Sundays at 11am.
Late Arrivals or Early Departures
We do not allow early or late check in or check out.
We’ve specifically designed the start and end of the week to support smooth transitions into camp and from camp back into home life.
If your camper cannot arrive/depart during the scheduled times, our first choice is to transfer your camper to another session with availability, when they can fully participate in the program. Please reach out to our office to reschedule.
If arriving/departing outside the scheduled times is unavoidable due to a family emergency, please contact our office for approval. Early/late arrivals/departures are extremely disruptive to the camp schedule and experience, but exceptions can be made in cases of emergency.
Any arrivals/departures (due to unavoidable family emergency) outside the scheduled times will result in a $150 fee, charged to your account; and your camper will lose their "returning" status for next summer, limiting your registration opening to be with new campers in Phase 3, rather than with returning campers in Phase 1.
There is no opportunity to visit your camper during their session.
If a camper is checked out from camp, they may not return. The only exception is for seeking medical care; in which case the departure will be arranged with the camp office, and a doctor’s note will be required to return to camp.
Thank you for taking the time to review this information.
If you have any questions or concerns about these policies, please contact our office at 864-432-1085 or by email.
If you wish to cancel and request a refund, please reply to your confirmation email within 48 hours of registration.
